Careers
Speak German or Italian? Apply.
We are hiring agents for German and Italian. No contact center experience needed: training is paid and we walk you through it. You work from Belgrade or from home, 8:30am to 4:30pm, weekends off, with a fixed salary and a performance bonus.
Open positions
Currently hiring.
Other languages are filled at the moment. If you speak English, French, Spanish or another language, apply under "other language". We get in touch as soon as a position opens.
Team
This is what it looks like here.
An office in Belgrade, a team that hangs out after work, and team buildings you remember. Click the video for the full version with sound.
What a day looks like
Seven hours of work, one hour of paid break.
Working hours are 8:30am to 4:30pm. That includes one hour of paid break, so seven hours of effective work: roughly half on calls, the rest in preparation, data entry and training. Weekends and public holidays are off.
- From the office in Belgrade or from home, with a stable internet connection and a quiet space.
- The team leader is there all day: questions, difficult calls, help in real time.
- Live dashboard: at any moment you see your result and where you stand against the target.
- Quality control listens to calls and gives you feedback the same day, not to punish, but so you improve faster.
Pay
Fixed plus performance. Top performers earn up to 3× more than beginners.
The salary has a fixed part that grows with your results and a bonus calculated on performance. The target is clear, the measurement is public, and nobody has to wonder what they earned: it is on the dashboard.
- Fixed salary tied to your result level, paid on time.
- Performance bonus above target: the more you deliver, the higher the rate.
- Quarterly bonuses for top performers and for teams that hit their target.
- Monthly raffle, vouchers and trips for the winners.
- Team buildings you remember. Attendance is optional, but hardly anyone misses one.
Training
Nobody calls alone in the first week.
Training is paid from day one. Its goal is that you lead your first real call with confidence: with a script you know, a tone that has been tested, and someone listening in.
- Week 1 · Theory
Product, market, script, objections, tone of voice. Simulations with the trainer until your opening is solid.
- Week 2 · Real calls
You call with constant support: the team leader listens and helps in real time (whisper), and after every block there is a short talk about what to improve.
- Until the end of month 2 · Beginner
A lower target and more frequent feedback. Beginner status is not a penalty but protection until you find your rhythm.
- From month 3 · Full system
Full target, full bonus, badge system and competitions. From here it is up to you.
Progression
Badge system: from Rookie to Master.
Results earn you a level, the level earns recognition and bonus. Levels are public, so everyone knows who is pulling and who can help those just starting.
Teams are formed to be balanced and rotate quarterly; team leaders get a bonus for the team result, so it is in the strong players' interest that the weaker ones improve. The best agents become team leaders and trainers.
Selection
Test, interview, answer within 7 days.
- Application: the form below, no CV required.
- Language test: a short conversation in the language you are applying for.
- Interview: 45 to 60 minutes, in person or online, with situational questions. We look for persistence, energy and courtesy, not experience.
- Answer: within 7 days, either way.
Application
Apply in five minutes.
No CV required. Just tell us which language you speak and where you would work from. If it fits, we invite you to a short call and a language test. You get an answer within 7 days.
Questions? posao@weconnect.rs